Customized IT Solutions for the 21st Century and Beyond

Since 1999, Jobal Software has been providing specialized, cost-effective IT solutions tailored to our clients' unique needs and circumstances.

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Who We Are

Jobal Software was set up in 1999 to provide a wide range of quality, specialized and cost-effective customized IT solutions. We recognize the fact that our clients will have special needs and particular circumstances.

We use our extensive knowledge of business system processes together with our products with the right mix of computer hardware, computer application software and network components available in the market to tailor cost-effective solutions.

At Jobal Software we have developed an organizational structure that enables us to quickly mobilize teams of specialists with the right mix of relevant knowledge and functional skills in IT and business processes required to deliver the required products and services at the highest professional standard.

Our Mission

"Provide organizations with customized Information Technology solutions for the 21st century and beyond."

Our Vision

"Share our victory with our clients" - improving the efficiency of their operations through dynamic, innovative, appropriate and timely solutions.

Why Jobal Software?

Integrity & Quality

We believe in doing business with integrity and offering services and products of high quality, at a fair price.

Client Relationships

We add value to our services by maintaining lasting relationships with our clients while providing collaborative, participatory and consultative implementation assistance.

Tailored Solutions

We provide solutions which are unique, appropriate and specific to the needs of our clients, adapting to their changing needs.

Cutting Edge Technology

We strive to be on the cutting edge of information technology and pass the resulting benefits to our clients, constantly upgrading our products.

Our Product Lines

We have experience, skills and solutions in the following areas:

Telephony

  • M-Pesa Dealers
  • M-Pesa Integrations
  • Cashless Solutions
  • IVR Solutions
  • Virtual Airtime and Data
  • PesaMail Mobile app

Point of Sale Solutions

  • iposaccounting
  • iPOS Premier Edition
  • iPOS Enterprise Edition
  • iPOS Mobile
  • iPOS Cloud

Management Solutions

  • Mamba ERP
  • ODOO ERP
  • ERPNext ERP
  • Microsoft Navision ERP
  • iBank Solutions
  • iPay HR Software
  • iREAL Estate Management
  • Cassinni Water Billing
  • Insurance Brokerage Software

Other Solutions

  • Expert Setup and Managerment of AWS, AZURE and Google Cloud
  • Custom Software Development for Mobile, Desktop, Server, Cloud on Windows, Linux, Android
  • We have proficiency in all modern languages, including C, C++, C#, Java, Go, Php, Python etc
  • We have proficiency in all Databases including MSSQL, Oracle, SQL Lite, MySQL, PostgresSQL etc.
  • Hardware Sales
  • IT Consultancy
  • Networking Solutions

Selected Clients

Our quality of services and products is best manifested in the portfolio of clients that we have acquired and continued to maintain over the years.

Safaricom,
Telecoms
Bollore
Logistics
KLM Airlines
Airline
KLM Airlines
Airline
Trans National Bank
Banking
Hilton Hotel Nairobi
Hospitality
Central Bank
Banking
Inscor Kenya Ltd
Fast Foods
Windsor Golf Club
Hospitality
Skytel LTD
Mobile Distribution
XCell Mobiles
Mobile Distribution

Case Studies

We've helped clients across industries implement tailored IT solutions that drive efficiency and growth.

X-COM - Next Generation Communications Limited

Mobile Telephony

Client needed a POS system to be installed at the head office and all their branches country-wide with capabilities for inventory management, sales tracking, and secure multi-branch operations.

Client Needs

  • Branches able to update head office daily through internet
  • Manage inventory, sales process, and cash reconciliation
  • Integration with existing head office systems
  • Track inventory by scan code, stock code and serial numbers
  • Secure with different levels of access

Our Solution

  • Developed 3-module system: Head Office, Branch Office, and Update Architecture
  • Multi-user system with barcode generation and scanner support
  • Track stocks from supplier to warehouse, branch, and customer
  • Support for credit card, cash, cheque and account sales
  • Advanced sales and stock movement analysis capabilities

Technology & Deployment

  • Front end: C++ for peripheral device manipulation
  • Interface: C#
  • Back end: SQL Server for advanced data manipulation
  • Daily updates via internet, diskette, or LAN/VPN
  • Deployed in over 12 branches spread across the country

Results

  • Streamlined inventory management across all branches
  • Real-time sales tracking and reporting
  • Improved cash reconciliation processes
  • Enhanced security with tiered access controls

E-MANI - Email Communication Platform at KLM/Air France

Airline & Communication

KLM Royal Dutch Airlines / Air France (Eastern Africa)

World's oldest airline operating under its original name. Eastern Africa hub in Nairobi serving Kenya, Uganda, Tanzania, Ethiopia, Sudan, Rwanda, Zambia, Namibia, Djibouti.

E-MANI is a powerful, browser-based email communication platform designed for sophisticated, targeted email marketing and customer communication.

The Challenge

KLM needed to communicate effectively with customers and agents across Eastern Africa but faced significant data management challenges:

  • Customer/agent information scattered across multiple systems (spreadsheets, paper, email, core airline applications)
  • Data was not uniform, managed by different people in different countries
  • No centralized master emailing list - staff took business cards when they left
  • Need to send targeted emails based on multiple criteria (demographics, location, loyalty, hobbies)
  • Required personalized communication at scale

E-MANI Platform Features

Robust Contact Database

SQL-based database storing comprehensive contact information with multiple classification criteria

Advanced Query System

Multi-dimensional filtering (e.g., "Vegetarian CEOs above 40 who play golf in Nakuru")

Personalization Engine

Individual addressing in group emails (Dear Dr. A.N. Other)

Email Type Support

Basic text, E-Shots (images in body), attachments, and combinations

Our Solution

  • Deployed E-MANI on an intranet-based web server in Nairobi
  • Consolidated all customer data from 8 Eastern African countries
  • Comprehensive data capture including unique fields like Hobbies
  • Integration with existing corporate email system (IMAP-based)
  • Browser-based interface accessible across the organization

E-MANI Ecosystem Structure

Contact Database
Company Data
Location Data
Classification
Telephone Data
Hobbies
Loyalty Level

Results & Impact

  • Centralized master database for all Eastern Africa customer/agent communications
  • Highly targeted email campaigns based on sophisticated criteria
  • Personalized communication at scale for events, promotions, and greetings
  • Integration with existing infrastructure minimizing disruption
  • Data continuity preserved despite staff changes

Interested in E-MANI for Your Organization?

Transform your email communication with our powerful browser-based platform. Contact us for a demo.

Request E-MANI Demo

INSCOR Kenya Ltd

Fast Food & Hospitality

Client needed a POS system to run all sales outlets in Kenya with touch screen capability, multi-user support, and integration with existing head office systems.

Client Requirements

  • Provide data to link to existing systems at head office
  • Touch screen capable interface
  • Multi-user support for high-volume environments
  • Able to print to 3 printers simultaneously
  • 24/7 operation with minimal supervision
  • Secure with different access levels

Our Solution

  • Developed ACID-compliant solution with small footprint
  • Advanced database features: transactions, referential integrity, stored procedures, triggers
  • Ensured data consistency and reliability
  • Prevented orphaned records with referential integrity

Technology Strategy

  • Front end: C++ for peripheral device manipulation
  • Interface: C#
  • Back end: SQL Server for advanced data manipulation
  • Easy export of data to other applications

Deployment & Results

  • Deployed in 9 sites including Westlands and Nakuru locations
  • Supported multiple brands: Pizza INN, Nandos INN, Chicken INN, Cream INN, Ices and Igloos INN
  • High reliability with minimal downtime
  • Seamless integration with existing operations
Request a Custom Solution

Contact Us

Get in touch with us to discuss your customized IT solution needs.

Our Location

Hazina towers, 5th floor
P.O.Box 22817 00100
Nairobi, Kenya

Phone Numbers

Tel: 254 705 209 200
Tel: 254 758 044 470
Tel: 254 721 499 435

Email Address

info@jobalsoftware.com

Business Hours

Monday - Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM